{"id":9077,"date":"2021-05-10T10:25:58","date_gmt":"2021-05-10T08:25:58","guid":{"rendered":"https:\/\/www.alcrotto.it\/cancellation-and-payment-terms\/"},"modified":"2026-06-12T11:35:47","modified_gmt":"2026-06-12T09:35:47","slug":"cancellation-and-payment-terms","status":"publish","type":"page","link":"https:\/\/www.alcrotto.it\/en\/cancellation-and-payment-terms\/","title":{"rendered":"Cancellation and Payment Terms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9077\" class=\"elementor elementor-9077 elementor-1740\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6059f3 e-con-full e-flex e-con e-parent\" data-id=\"a6059f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d7b5a75 e-con-full e-flex e-con e-child\" data-id=\"d7b5a75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81d390c elementor-widget elementor-widget-heading\" data-id=\"81d390c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cancellation and Payment Terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-457dfbd e-flex e-con-boxed e-con e-parent\" data-id=\"457dfbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-781af76 e-con-full e-flex e-con e-child\" data-id=\"781af76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d22713a e-con-full e-flex e-con e-child\" data-id=\"d22713a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07b45d1 elementor-widget elementor-widget-heading\" data-id=\"07b45d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Organize your stay with complete peace of mind<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43a57c2 elementor-widget elementor-widget-heading\" data-id=\"43a57c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Booking and Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb4748 elementor-widget elementor-widget-text-editor\" data-id=\"7fb4748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To confirm your reservation, full payment of the total booking amount is required.<br\/>Payment can be conveniently made on the website by credit card.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d32a564 e-con-full e-flex e-con e-child\" data-id=\"d32a564\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d54703e elementor-widget elementor-widget-heading\" data-id=\"d54703e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Transparent Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d50f69 elementor-widget elementor-widget-heading\" data-id=\"3d50f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa436ce elementor-widget elementor-widget-text-editor\" data-id=\"fa436ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We understand how important flexibility is when traveling, which is why we offer clear and transparent conditions:<\/p><ul><li>Full refund (100%) for cancellations up to 30 days before arrival<\/li><li>50% refund for cancellations between 29 and 8 days before arrival<\/li><li>No refund for cancellations within the last 7 days or in case of no-show<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fffc90 e-con-full e-flex e-con e-child\" data-id=\"7fffc90\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7a080f elementor-widget elementor-widget-shortcode\" data-id=\"a7a080f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"mphb_sc_booking_form-wrapper is-direct-booking is-style-horizontal-form is-style-no-required-text\">\t<form method=\"POST\" action=\"https:\/\/www.alcrotto.it\/en\/booking-confirmation\/\" class=\"mphb-booking-form mphb-booking-form--direct-booking\" id=\"booking-form-9087\" data-first_available_check_in_date=\"2026-10-31\">\n\n\t\t<p class=\"mphb-required-fields-tip\"><small>Required fields are followed by <abbr title=\"required\">*<\/abbr><\/small><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"mphb_room_type_id\" value=\"9087\" \/>\n\t\t<p class=\"mphb-check-in-date-wrapper\">\n\t\t\t<label for=\"mphb_check_in_date-6ade18d69f3c7\">\n\t\t\t\tCheck-in Date\t\t\t\t<abbr title=\"Formatted as dd\/mm\/yyyy\">*<\/abbr>\n\t\t\t<\/label>\n\t\t\t<br \/>\n\t\t\t<input id=\"mphb_check_in_date-6ade18d69f3c7\" type=\"text\" class=\"mphb-datepick\" value=\"\" required=\"required\" autocomplete=\"off\" placeholder=\"Check-in Date\" inputmode=\"none\" \/>\n\t\t\t<input id=\"mphb_check_in_date-6ade18d69f3c7-hidden\" type=\"hidden\" name=\"mphb_check_in_date\" value=\"\" \/>\n\t\t<\/p>\n\t\t<p class=\"mphb-check-out-date-wrapper\">\n\t\t\t<label for=\"mphb_check_out_date-6ade18d69f3c7\">\n\t\t\t\tCheck-out Date\t\t\t\t<abbr title=\"Formatted as dd\/mm\/yyyy\">*<\/abbr>\n\t\t\t<\/label>\n\t\t\t<br \/>\n\t\t\t<input id=\"mphb_check_out_date-6ade18d69f3c7\" type=\"text\" class=\"mphb-datepick\" value=\"\" required=\"required\" autocomplete=\"off\" placeholder=\"Check-out Date\" inputmode=\"none\" \/>\n\t\t\t<input id=\"mphb_check_out_date-6ade18d69f3c7-hidden\" type=\"hidden\" name=\"mphb_check_out_date\" value=\"\" \/>\n\t\t<\/p>\n\t\t\n\t\t\t\n\t\t\t\t<p class=\"mphb-adults-wrapper mphb-capacity-wrapper\">\n\t\t\t\t\t<label for=\"mphb_adults-6ade18d69f3c7\">\n\t\t\t\t\t\tAdults\t\t\t\t\t<\/label>\n\t\t\t\t\t<br \/>\n\t\t\t\t\t<select id=\"mphb_adults-6ade18d69f3c7\" name=\"mphb_adults\">\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"1\" >1<\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"2\" >2<\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"3\" >3<\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"4\" >4<\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"5\" >5<\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"6\" >6<\/option>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"mphb-children-wrapper mphb-capacity-wrapper\">\n\t\t\t\t\t<label for=\"mphb_children-6ade18d69f3c7\">\n\t\t\t\t\t\tChildren \t\t\t\t\t<\/label>\n\t\t\t\t\t<br \/>\n\n\t\t\t\t\t\t\t\t\t\t<select id=\"mphb_children-6ade18d69f3c7\" name=\"mphb_children\" data-min-allowed=\"0\" data-max-allowed=\"5\" data-max-total=\"6\">\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"0\" >0<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"1\" >1<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"2\" >2<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"3\" >3<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"4\" >4<\/option>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"5\" >5<\/option>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\n\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"mphb-reserve-room-section mphb-hide\">\n\t\t\t\t<p class=\"mphb-rooms-quantity-wrapper mphb-rooms-quantity-multiple mphb-hide\">\n\t\t\t\tReserve <select class=\"mphb-rooms-quantity\" id=\"mphb-rooms-quantity-9087\" name=\"mphb_rooms_details[9087]\"><option value=\"1\" selected=\"selected\">1<\/option><\/select> of <span class=\"mphb-available-rooms-count\">1<\/span> available accommodations.\t\t\t\t<\/p>\n\t\t\t\t<p class=\"mphb-rooms-quantity-wrapper mphb-rooms-quantity-single mphb-hide\">\n\t\t\t\t\tAl Crotto is available for selected dates.\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t<p class=\"mphb-period-price mphb-regular-price mphb-hide\">\n\t\t\t\t\t\t<strong>Prezzo totale:<\/strong>\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"mphb_is_direct_booking\" value=\"1\" \/>\n\t\t\t\t<input class=\"button mphb-button mphb-confirm-reservation\" type=\"submit\" value=\"Confirm Reservation\" \/>\n\t\t\t<\/div>\n\t\t\n\t\t<div class=\"mphb-errors-wrapper mphb-hide\"><\/div>\n\t\t<p class=\"mphb-reserve-btn-wrapper\">\n\t\t\t<input class=\"mphb-reserve-btn button\" type=\"submit\" value=\"Check Availability\" \/>\n\t\t<\/p>\n\t<\/form>\n\t<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41767ba e-con-full e-flex e-con e-parent\" data-id=\"41767ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b48ddc5 e-con-full e-flex e-con e-child\" data-id=\"b48ddc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee68b7f elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ee68b7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user-friends\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 256c61.9 0 112-50.1 112-112S253.9 32 192 32 80 82.1 80 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C51.6 288 0 339.6 0 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zM480 256c53 0 96-43 96-96s-43-96-96-96-96 43-96 96 43 96 96 96zm48 32h-3.8c-13.9 4.8-28.6 8-44.2 8s-30.3-3.2-44.2-8H432c-20.4 0-39.2 5.9-55.7 15.4 24.4 26.3 39.7 61.2 39.7 99.8v38.4c0 2.2-.5 4.3-.6 6.4H592c26.5 0 48-21.5 48-48 0-61.9-50.1-112-112-112z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Maximum number of guests: 6 people<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-euro-sign\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M310.706 413.765c-1.314-6.63-7.835-10.872-14.424-9.369-10.692 2.439-27.422 5.413-45.426 5.413-56.763 0-101.929-34.79-121.461-85.449h113.689a12 12 0 0 0 11.708-9.369l6.373-28.36c1.686-7.502-4.019-14.631-11.708-14.631H115.22c-1.21-14.328-1.414-28.287.137-42.245H261.95a12 12 0 0 0 11.723-9.434l6.512-29.755c1.638-7.484-4.061-14.566-11.723-14.566H130.184c20.633-44.991 62.69-75.03 117.619-75.03 14.486 0 28.564 2.25 37.851 4.145 6.216 1.268 12.347-2.498 14.002-8.623l11.991-44.368c1.822-6.741-2.465-13.616-9.326-14.917C290.217 34.912 270.71 32 249.635 32 152.451 32 74.03 92.252 45.075 176H12c-6.627 0-12 5.373-12 12v29.755c0 6.627 5.373 12 12 12h21.569c-1.009 13.607-1.181 29.287-.181 42.245H12c-6.627 0-12 5.373-12 12v28.36c0 6.627 5.373 12 12 12h30.114C67.139 414.692 145.264 480 249.635 480c26.301 0 48.562-4.544 61.101-7.788 6.167-1.595 10.027-7.708 8.788-13.957l-8.818-44.49z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tourist tax: \u20ac2.00 per person per night<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed1a6a0 elementor-widget elementor-widget-spacer\" data-id=\"ed1a6a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c89e6 elementor-widget elementor-widget-heading\" data-id=\"c8c89e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Property Rules<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b19f19 elementor-widget elementor-widget-heading\" data-id=\"1b19f19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Check-in and Check-out<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d17e110 elementor-widget elementor-widget-text-editor\" data-id=\"d17e110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\">Check-in is available from 3:00 PM.<\/span><\/p><p><span style=\"color: #ffffff;\">To ensure maximum freedom, we also offer self check-in: before your arrival, you will receive personal codes to easily access the property via keypad, without time constraints.<\/span><\/p><p><span style=\"color: #ffffff;\">Check-out is scheduled by 11:00 AM, allowing us to properly prepare the apartment for the next guests.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e177f elementor-widget elementor-widget-spacer\" data-id=\"55e177f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40f79a0 elementor-widget elementor-widget-heading\" data-id=\"40f79a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Respect for the Spaces<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9c618 elementor-widget elementor-widget-text-editor\" data-id=\"3f9c618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\">We do not require a security deposit, trusting that our guests share our respect for the spaces and furnishings.<\/span><\/p><p><span style=\"color: #ffffff;\">We invite you to experience the house with the same care you would dedicate to your own.<\/span><br\/><span style=\"color: #ffffff;\">Should any damage occur, we reserve the right to request reimbursement necessary for restoration or replacement of the affected items.<\/span><\/p><p><span style=\"color: #ffffff;\">The property is non-smoking and events or parties are not permitted.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and Payment Terms Organize your stay with complete peace of mind Booking and Payment To confirm your reservation, full payment of the total booking amount is required.Payment can be conveniently made on the website by credit card. Transparent Conditions Cancellation We understand how important flexibility is when traveling, which is why we offer clear [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9077","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and Payment Terms - Al Crotto<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alcrotto.it\/en\/cancellation-and-payment-terms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and Payment Terms - Al Crotto\" \/>\n<meta property=\"og:description\" content=\"Cancellation and Payment Terms Organize your stay with complete peace of mind Booking and Payment To confirm your reservation, full payment of the total booking amount is required.Payment can be conveniently made on the website by credit card. 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